Ledgerely ensures a structured and automated process for handling account closure requests while optimizing cloud infrastructure costs. This process includes storing closure data, running daily batch jobs, and allowing users to revoke their request within 365 days before permanent deletion.
When a user submits a Close Account request, the backend captures:
User’s selected reason(s) for closure (one or multiple options).
Comments (user-provided feedback).
Date field (timestamp of request submission, stored in DB).